Most orders ship within 1-3 business days via UPS Ground Monday through Thursday. Custom made orders may take 5-7 days. For orders requiring special shipping instructions, please call 1-800-414-0765 Monday through Thursday from 7:00 am -4:00 pm Central Time.
All custom made orders cannot be cancelled or returned once production starts.
WARRANTY DISCLAIMER. All products made by Seller are inspected before shipment. If any goods prove to have been defective in material or workmanship at time of shipment, and a claim is made by buyer in the manner set forth below, Seller will repair or replace goods, at Seller's sole option. Unless otherwise agreed by Seller in writing, Seller makes no warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose. In no event shall Seller be liable to buyer for incidental or consequential damages.
CLAIMS. Claims for shortages, defects and non-conforming goods must be made by buyer in writing within thirty (30) days of receipt of the goods, and no claims made after the expiration of such period will be entertained or allowed. Such writing shall state with particularity all material facts concerning the claim then known to buyer. Buyer shall hold the goods complained of intact and duly protected until further notice from Seller. Buyer shall in no event return any goods to Seller unless expressly authorized to do so in writing by Seller. Buyer shall pay all costs of return shipment. Shipping charges will be refunded if the wrong items are shipped or proven defective. A 20% restocking fee on all returned orders.
FREIGHT. All costs of freight, transportation or mailing, unless prepaid, and all demurrage charges shall be paid by buyer. Buyer shall also pay for all increased freight rates whether prepayment for freight rates has been made or not. Likewise, if freight charges have been prepaid and the actual freight charges are less than quoted, buyer forfeits the difference. However, if freight charges are more than quoted, Seller will absorb the difference.
DELIVERY. Delivery of the goods by Seller to the carrier at the point of origin shall constitute delivery of the goods to buyer and thereafter the shipment of the goods shall be at buyer's risk. All claims and allowances for damage to the merchandise incurred in transit must be filed against and presented to the carrier by buyer. Goods sent by mail are insured at cost of buyer.
DELAYS. All orders are accepted by Seller upon the express understanding by buyer that Seller shall not be liable for delays in delivery of the goods or inability to deliver the goods caused by or due to inability to obtain transportation, equipment, or material, or by reason of fires, floods, storms, embargoes, actions of any military or civil authorities, whether legal or de facto, strikes, labor difficulties, riots, lock out acts of God or other similar or different circumstances beyond the control of Seller. All prices are subject to change without notice.
Standard Ground Shipping & Handling (UPS)
Shipping is determined at the time of purchase, based on your order amount and your zip code.